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Uncategorized
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History of MCL10 xp
- History of MCL
- Quiz
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MCL Milestones10 xp
- MCL Milestones training video
- Quiz
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Strategic Plan10 xp
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Culture Book
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Accountability Chart10 xp
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Employee Handbook10 xp
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PayChex introduction10 xp
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Lattice overview10 xp
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CultureWise10 xp
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Navigating Sage10 xp
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Navigating Ring Central10 xp
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Who are our Customers?10 xp
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Customer Personas10 xp
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Value Engineering Services10 xp
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Technologies10 xp
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Customer inquiry10 xp
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Request for Quote10 xp
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Quoting, Product Configuration, Vendor Selection
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Order Acknowledgement & Purchasing10 xp
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Engineering Questions10 xp
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Logistics-Order status tracking10 xp
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Quality10 xp
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Who are our Customers?
10 XPIntroduction to our customers.
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1. What types of companies make up MCL’s primary customer base?
2. Why is on-time delivery critical to MCL’s OEM and contract manufacturer customers?
Because their employees expect early lunch breaks
Because their production lines are scheduled around the arrival of PCBs, and delays can lead to lost revenue and penalties
Because late PCBs increase their stockpile for future projects
Because customers can easily switch to another material supplier
3. What is the main difference between an OEM "bid for buy" and a Contract Manufacturer "bid for bid" scenario?
OEMs always buy in bulk, while Contract Manufacturers buy only prototypes
OEMs request quotes to make an actual purchase, while Contract Manufacturers are quoting to win business from their end customer
Contract Manufacturers always order immediately, but OEMs wait for months
There is no difference between the two processes
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